Salesforce Business Analyst Interviews Questions

You just landed yourself an interview call as a Salesforce business analyst that is an achievement as it fundamentally means that your resume has impressed your prospective employer. Whether the position is a junior level, middle or senior, getting ready with business analyst interview questions is crucial and not caught off guard. This position is a vastly completive market; hence, multiple candidates are eyeing this position. Therefore, as a jobseeker, understanding what the hiring company wants to find will help you create an effective strategy that will make you stand out.

The following is a compilation of top Salesforce business analyst interview questions that fall under the general category and asked in any career role you want to enter in.

  1. What is the role of a Salesforce business analyst?
  2. what Salesforce Products have you worked on?
  3. What are the skills/strengths that a Salesforce business analyst must have?
  4. What is a business model analysis?
  5. Which Salesforce Clouds have you operated in the past? How would you describe your proficiency for each?
  6. When given a new project to work on, what is the first step that you will typically carry out?
  7. What is your knowledge of standard and custom object records in Salesforce?
  8. What are the types of object relationships that are recognized by Salesforce?
  9. List and explain the different types of reports that are available on Salesforce?
  10. During a gap analysis, what are the different types of gaps that a business analyst can encounter?
  11. As a business analyst, how would you describe a good quality requirement?
  12. As a business analyst, how do you decide that you have gathered all the specifications? Which approach do you undertake?
  13. Tell us about your best practice tips and advice for keeping clean data in Salesforce?
  14. How would a customer benefit from the Salesforce Methodology?
  15. What are the available business intelligence tools; how do you determine which tool are ideal for a particular task?
  16. What tips do you have to deal with non-savvy clients?
  17. Can you explain the core differences between the Service Cloud and Sales Cloud?
  18. What are your opinions on enterprise resource planning (ERP) system upgrade?
  19. Can you reflect on a supposed situation and recognize business risks, capture insights, and offer solutions to enhance business operations?
  20. Have you ever been given a project and failed to deliver on time? If so, what went wrong, and what was the lesson learned from that experience? If not, how do you make sure you meet all deadlines?

Enroll to our  Salesforce Business Analyst Tutorial to see the full  Set of Interviews Questions and answers

Preparing for an interview can be nerve-wracking. Hence, it is okay to be anxious. But using the above tips is a step in the right direction. Remember that an interview is an art to represent you as the most suitable person for this position. You are an exceptional candidate, so stick to your strategy and prove why you are a great addition to their team.