
- Instructor: SFBA Training
- Lectures: 95
- Quizzes: 14
- Students: 580
- Duration: 4 weeks
This Step by Step Tutorial includes:
- Real Project Scenarios & Implementation
- Real BA Deliverables with downloadable copies
- Salesforce Admin Training & Quizzes
- Salesforce BA Interview Questions & Answers
- Salesforce BA Resume Preparation & LinkedIn Profile
Who this tutorial is for
- New college graduate looking to start a career as a Salesforce business analyst.
- Experienced Business analyst looking to specialize in Salesforce.
- Anyone looking to become a business analyst (other than Salesforce). The knowledge from this course is transferable to other areas of IT.
- Anyone looking to pass the Salesforce admin certification. The program contains quizzes and case studies that will prepare you for the Salesforce admin certification.
- Salesforce admin looking to become Salesforce business analyst
Intro to Salesforce & Role of BA
BA Deliverable: AS-Is Flow Diagram
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Lecture 1.1Intro to Salesforce & Role of BA8m
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Lecture 1.2Case Study 14m
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Lecture 1.3Create new Salesforce Account1m
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Lecture 1.4User Management2m
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Lecture 1.5Create and Customize Tabs2m
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Lecture 1.6Creating an App3m
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Lecture 1.7Company Information Page2m
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Lecture 1.8Update Logo1m
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Quiz 1.1Quiz 15m
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Sales Cloud & Flow Diagram
BA Deliverable: To-Be Flow Diagram, Web To lead Form Mock-up
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Lecture 2.1Case Study 2:15m
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Lecture 2.2Creating And Converting Leads5m
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Lecture 2.3Creating Account & Contract2m
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Lecture 2.4Creating Lead Assignment Rule2m
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Lecture 2.5Create Web To Lead Form2m
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Lecture 2.6Create Task/Event3m
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Lecture 2.7Record Types2m
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Lecture 2.8Creating Lead Queue3m
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Quiz 2.1Quiz 25m
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Marketing, Workflow Rule & Use Case Diagram
BA Deliverable: Use Case Diagram
Service Cloud & Mock-up Design
BA Deliverable: Web To Case Form Mock-up
Quote & Context Diagram
BA Deliverable: As-Is Context Diagram, To- Be Context Diagram
App Exchange & DTF Diagram
BA Deliverable: Data Flow Diagram
Reports & Functional Requirement Document (FRD)
BA Deliverable: Functional Requirement Document (FRD)
Dashboard & Business Requirement Document (BRD)
BA Deliverable: Business Requirement Document (BRD)
Chatter & Use Case Document
BA Deliverable: Use Case Document
Role Hierarchy & Organizational Chart Diagram
BA Deliverable: Organizational Chart Diagram
Security & User Stories
BA Deliverable: User Stories Document
Profiles & Sprint Backlog
BA Deliverable: Sprint Backlog Document
Data Management & Test Case
BA Deliverable: Test Case Document
Communities & Requirements Traceability Matrix (RTM)
BA Deliverable: Requirements Traceability Matrix
User Acceptance Testing (UAT)
BA Deliverable: User Acceptance Testing Document
Interviews Question and Answers
PDF Included
Salesforce Business Analyst Resume
Sample Resume, Sample Cover Letter & Sample LinkedIn Profile Included
SOQL Tutorial (Optional)
Pass Your Salesforce Admin Exam In 3 days