- Instructor: SFBA Training
- Lectures: 94
- Quizzes: 14
- Students: 306
- Duration: 4 weeks
This Step by Step Tutorial includes:
- Real Project Scenarios & Implementation
- Real BA Deliverables with downloadable copies
- Salesforce Admin Training & Quizzes
- Salesforce BA Interview Questions & Answers
- Salesforce BA Resume Preparation & LinkedIn Profile
Who this tutorial is for
- New college graduate looking to start a career as a Salesforce business analyst.
- Experienced Business analyst looking to specialize in Salesforce.
- Anyone looking to become a business analyst (other than Salesforce). The knowledge from this course is transferable to other areas of IT.
- Anyone looking to pass the Salesforce admin certification. The program contains quizzes and case studies that will prepare you for the Salesforce admin certification.
- Salesforce admin looking to become Salesforce business analyst
Intro to Salesforce & Role of BA
BA Deliverable: AS-Is Flow Diagram
Sales Cloud & Flow Diagram
BA Deliverable: To-Be Flow Diagram, Web To lead Form Mock-up
Marketing, Workflow Rule & Use Case Diagram
BA Deliverable: Use Case Diagram
Service Cloud & Mock-up Design
BA Deliverable: Web To Case Form Mock-up
Quote & Context Diagram
BA Deliverable: As-Is Context Diagram, To- Be Context Diagram
App Exchange & DTF Diagram
BA Deliverable: Data Flow Diagram
Reports & Functional Requirement Document (FRD)
BA Deliverable: Functional Requirement Document (FRD)
Dashboard & Business Requirement Document (BRD)
BA Deliverable: Business Requirement Document (BRD)
Chatter & Use Case Document
BA Deliverable: Use Case Document
Role Hierarchy & Organizational Chart Diagram
BA Deliverable: Organizational Chart Diagram
Security & User Stories
BA Deliverable: User Stories Document
Profiles & Sprint Backlog
BA Deliverable: Sprint Backlog Document
Data Management & Test Case
BA Deliverable: Test Case Document
Communities & Requirements Traceability Matrix (RTM)
BA Deliverable: Requirements Traceability Matrix
User Acceptance Testing (UAT)
BA Deliverable: User Acceptance Testing Document
Interviews Question and Answers
Salesforce Business Analyst Resume
Sample Resume, Sample Cover Letter & Sample LinkedIn Profile Included
SOQL Tutorial (Optional)
Ruhani0508course was very helpful to crack intreview , very practical course
David FahimIt is comprehensive, very practical in spots as well. One thing that is frustrating from time to time is how fast he goes, I often have to stop the video to catch up when I am in my environment (this is my problem really...I don't absorb things as fast as most folks, it'll take me 3x as much time as others).
ShahidIt is an amazing program and Bernard did a very good job explaining. I found his perseverance to make the student understand the basic of SalesForce and the role of a BA .
Abu BakrVery thorough explanation! Hopefully this is clear enough to help with the certification.
Tony WalkerThank you Bernard for crafting interesting content and pulling together concepts and resources needed for Business analyst and Admin exam preparation. This training helped me explore Salesforce capabilities on a broader and deeper level.